Chicdot Refund & Return Policy

At Chicdot India, your satisfaction is important to us. We aim to provide high-quality kurtis and clothing, but if you are not fully satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of delivery.
• Products must be unused, unwashed, and in their original condition with tags and packaging intact.
• Returns are not accepted for customized or final-sale items.

Refunds

• Once we receive and inspect your returned item, we will notify you by email/WhatsApp regarding the status.
• If approved, your refund will be processed to your original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable.

Exchanges

• Exchanges are allowed for size or defect issues, subject to stock availability.
• If the requested size is unavailable, we will issue a refund.

Non-returnable Items

• Items that have been worn, washed, or damaged by the customer.
• Products purchased during clearance sales.

How to Request a Return/Refund

• Email us at chicdotonline@gmail.com with your order number and reason for return.
• Our team will share the return process and pickup/shipping details.

Free Delivery 🚚

All Chicdot orders come with free delivery. Return pickup charges (if applicable) will be informed before processing.